Shipping Policy

Effective as of: August 27, 2026

Thank you for shopping with Wool Blend Coat. This page sets out what shipping costs, how long it takes and what happens if something goes wrong in transit. If anything here is unclear, email support@woolblendcoat.com before you order.

1. Shipping Rates

Standard shipping within the United States is free on this coat, with no minimum order value. The price you see at checkout is the price you pay; there is no shipping charge added for US delivery addresses. Shipping charges for international destinations, where available, are calculated and displayed at checkout before you pay.

2. Order Processing Time

Orders are processed within 1-3 business days, excluding weekends and public holidays, after you receive your order confirmation email. Orders placed on a weekend or holiday begin processing on the next business day. Processing time is separate from, and comes before, the delivery times below. During major sale periods and around the winter holidays, processing can take slightly longer, and we will say so on the site when that is the case.

3. Domestic Shipping (United States)

US orders ship with established carriers, typically USPS or UPS. Once your order has shipped, delivery usually takes 5-10 business days. Your total time from order to doorstep is therefore normally 6-13 business days. The estimated delivery window for your order is shown before you pay at checkout.

4. International Shipping

We ship to selected countries outside the United States. International orders normally arrive within 10-25 business days after dispatch. Delivery times vary considerably depending on the destination country, customs processing and the local postal service, and are outside our control.

Customs, duties and taxes: international orders may be subject to import duties, taxes and customs handling fees charged by the destination country. These charges are not included in the product price or in any shipping cost shown at checkout, and they are the responsibility of the buyer. We recommend checking with your local customs office before ordering so there are no surprises on delivery. If a parcel is refused or abandoned at customs, any return and re-shipping costs will be deducted from your refund.

5. Order Tracking

When your order ships you will receive a shipping confirmation email containing a tracking number and a link to the carrier. Please allow up to 48 hours for tracking to begin updating after you receive that email; a number that shows no movement immediately is normal and does not mean the parcel is lost. If you have not received a shipping confirmation within 5 business days of ordering, contact support@woolblendcoat.com and we will check on it.

6. Shipping Delays

We work hard to meet the estimates above, but Wool Blend Coat is not responsible for delays caused by factors outside our control, including:

• Carrier delays and backlogs, including USPS, UPS and international postal services.
• Severe weather and natural events.
• Customs inspection and clearance delays on international shipments.
• Public holidays and peak-season volume.
• Incorrect or incomplete delivery addresses provided at checkout.

Please double-check your shipping address before completing your order. If you spot a mistake, email us within 24 hours and we will correct it if the order has not yet entered fulfilment.

7. P.O. Box, APO and FPO Addresses

We ship to P.O. Box, APO and FPO addresses. These shipments can only be sent via USPS and typically take longer to arrive than deliveries to a street address.

8. Lost, Stolen or Damaged Packages

If tracking shows your parcel as delivered but you cannot find it, please check with neighbours and your building's mail room first, as carriers sometimes mark a parcel delivered a day early. If it still has not turned up, contact us within 7 days of the expected delivery date with your order number and we will open a trace with the carrier.

If your coat arrives damaged, contact support@woolblendcoat.com immediately on receipt with your order number and photographs of both the packaging and the item. We will arrange a replacement or a full refund at no cost to you, as set out in our Refund Policy.

9. Restricted Destinations

We do not ship to countries or regions subject to United States sanctions or trade restrictions. If an order is placed for a restricted destination it will be cancelled and refunded in full.

10. Contact Us

Any question about shipping, tracking or delivery goes to support@woolblendcoat.com. We reply within 24-48 hours on business days.